Join The Resolve Legal Professionals Team

Resolve Legal Professionals is seeking a motivated and highly organised Legal Assistant to provide direct support to the Principal Solicitor in the specialised area of Child Law and Care & Protection. This is an excellent opportunity for someone who enjoys working in a fast-paced legal environment, takes pride in producing high-quality work, and is looking to develop knowledge in a rewarding and specialised area of law.

 Location: Resolve Legal Professionals - Newcastle Office

Hours: 16 hours per week (days and hours to be negotiated with the Principal Solicitor) 

About the Role

Working directly with the Principal Solicitor, your responsibilities will include:

• Managing and maintaining the Principal Solicitor's calendar and appointments.
• Drafting correspondence, legal documents, and other administrative materials.
• Liaising with clients, government agencies, courts, and other stakeholders.
• Answering and managing telephone enquiries.
• Assisting with file management and general administrative tasks.
• Providing high-level support to ensure matters progress efficiently.

About You

To be successful in this role, you will possess:

• Exceptional verbal and written communication skills.
• Excellent attention to detail and organisational skills.
• Strong administrative and time management abilities.
• A professional and confident telephone manner.
• The ability to work autonomously and take initiative.
• The ability to learn quickly and adapt to the complexities of a specialised area of law.
• Strong interpersonal skills and the ability to communicate effectively with a diverse range of clients and stakeholders.
• A commitment to maintaining confidentiality and professionalism at all times.

How to Apply

Interested applicants should submit a current resume and cover letter outlining their suitability for the position. Previous legal experience will be highly regarded, however applicants with strong administrative experience and a willingness to learn are encouraged to apply.

Applications should be addressed to:

The Principal Solicitor
Resolve Legal Professionals

Only shortlisted applicants will be contacted.

Resolve Legal Professionals is seeking a professional, organised and motivated Junior Receptionist / Administrative Assistant to join our team. This position is ideal for someone looking to build a long-term career in administration, reception or legal support. We are seeking a team member who enjoys helping people, takes pride in their organisational skills and thrives in a busy office environment. We value attitude, reliability and a willingness to learn above previous legal experience. As the first point of contact for our clients, you will play an important role in ensuring every client receives a professional and welcoming experience when interacting with our firm.

 Location: Resolve Legal Professionals - Newcastle Office

Hours: 30 Hours per week (6hrs per day)

Key Responsibilities

• Greeting clients and visitors to the office.
• Answering incoming telephone calls and directing enquiries appropriately.
• Taking accurate messages and ensuring they are delivered promptly.
• Managing solicitor calendars, appointments and court dates.
• Maintaining both physical and electronic client files.
• Ensuring client matter files and records remain accurate and up to date.
• Assisting with scanning, filing, document preparation and general office administration.
• Supporting solicitors and administrative staff with day-to-day office tasks.
• Assisting to ensure deadlines, appointments and important dates are accurately recorded and monitored.

About You

The successful applicant will demonstrate:

• Exceptional verbal and written communication skills.
• A professional, friendly and confident manner.
• Outstanding customer service skills.
• Strong administrative and organisational abilities.
• Excellent attention to detail.
• The ability to work independently and take initiative.
• Strong time management and prioritisation skills.
• A willingness to learn and develop new skills.
• The ability to quickly learn office systems and procedures.
• Resilience and professionalism when dealing with challenging situations or high workloads.

Skills and Experience

Previous experience in reception, administration or customer service is desirable but not essential.We are primarily seeking someone with the right attitude, communication skills and willingness to learn. Full training and support will be provided to the successful applicant.Applicants should be:

• Competent in Microsoft Office, including Outlook, Word and Excel.
• Familiar with Microsoft Teams (desirable).
• Familiar with LEAP Legal Software (desirable but not essential).
• Comfortable learning new systems and processes.
• Reliable, professional and well organised.

Who Should Apply

This role would suit someone who:

• Is looking to commence or further a career in administration, reception or legal support.
• Enjoys working with people and providing excellent customer service.
• Takes pride in being organised and paying attention to detail.
• Wants to work in a professional office environment.
• Is eager to learn and develop new skills.

While previous legal experience would be an advantage, it is not required. We encourage applications from school leavers, junior administrators, receptionists, customer service professionals and others seeking to establish a long-term career in office administration. This role is primarily an administrative and client service position within a law firm. It is not designed as a legal training position or pathway to legal practice.

What We Offer

• A supportive and friendly team environment.
• On-the-job training and ongoing support.
• Opportunities to develop valuable administrative and professional skills.
• Exposure to a busy and rewarding legal practice.
• Stable part-time employment of 30 hours per week.
• Remuneration in accordance with the Legal Services Award, commensurate with experience and qualifications.

How to ApplyTo apply, please submit:

• A current resume; and
• A cover letter outlining why you would be a great fit for this role.

Applications should be addressed to:

The Office Manager

Resolve Legal Professionals

Only shortlisted applicants will be contacted.